Turn user-generated data into real-world insights
evid.health is the leading provider of KPI monitoring and benchmarking services for digital health companies
Measure and understand how people are using your product and services in-context
HealthTech Performance Benchmarking Program
Our Benchmarking and KPI services are designed to develop data-rich views of health technologies based on real-world user insight & analytics.
We engage HealthTech users to generate evidence & insights driven by real-world data that helps our partners identify opportunities to improve their product offerings and service performance.
How we help
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We work with health technology clients to independently collect, monitor, and report on a comprehensive range of KPIs. Designed to help digital health companies benchmark their performance and identify areas for improvement.
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- Independent service quality benchmarking
- Performance KPIs
- In-market surveillance
- Value & impact monitoring
- Evidence generation
- Strategic business intelligence
- Supports regulatory & compliance reporting
Benchmarks & KPIs
Our KPI monitoring services cover a wide range of metrics, including user satisfaction, service quality, user experience, product reliability, accessibility, user engagement, quality of content, and many more…
Benchmarking methodology
We use a variety of data collection methods, including surveys, user analytics, virtual research panels, user interviews, and third-party evaluations, to provide a holistic view of your company’s performance.
Working with our clients we become an extension of their team by embedding our data collection into existing workflows and tailoring the analysis to meet their individual strategic objectives.
Data analysis
We provide custom reporting and analysis based on your specific business needs, allowing you to track and compare your performance against industry benchmarks and competitors. Our reporting is clear, concise, and actionable, providing you with the insights and recommendations you need to make informed decisions and drive growth.
Who we help
Leading health technology providers rely on our KPI monitoring and benchmarking services. We work with businesses across the healthtech sector.
Healthcare app developers
Benchmarking the performance of health technology allows clients to accurately demonstrate the real-world performance of solutions and meet regulatory in-market surveillance requirements.
Telehealth providers
Telehealth providers understand the need for patient-centred services. Our data helps them to monitor and benchmark service performance and identify areas for improvement.
DTx – Digital therapeutics
We collect KPIs and user experience data essential for monitoring the impact and value of digital therapeutics. Perfect for demonstrating need and benefit of products in the marketplace.
Virtual care solutions
Our user-generated data provides clients with real-world insights, allowing them to measure and understand how people are using products and services in-context.
Remote patient monitoring
KPIs help developers understand user satisfaction, system usability, and overall experience, which in turn drives data-driven decision-making.
Healthcare IT solutions
Successful healthcare technology implementation is reliant upon creating a user-centric approach. We provide that feed-back loop by benchmarking acceptance of technology within the health community.
Ready to supercharge your user research?
Whether you’re a start-up looking to measure the effectiveness of your product launch, or an established player looking to stay ahead of the curve, we have the expertise and resources to help.
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