User research that delivers engagement
Insight solutions for today’s modern, agile health technology enterprise
Our research methodologies
Deep experiential data + insights
Featuring immersive, conversational, in-the-moment research designs, intelligent data science and dynamic digital storytelling, our approach delivers deep experiential insights that inspire action.
UX/CX data for the Health Technology Industry
evid.health works with HealthTech developers to help them improve solutions, enhance quality & user experience, and optimise operation & delivery based upon feedback and in-market performance data.
Data that demonstrates value and effectiveness
User-generated evidence
Data-driven user feedback
We collect feedback from users, patients, and healthcare professionals through structured surveys, interviews, and virtual panel sessions.
This data is meticulously analysed to provide you with comprehensive insights.
Data-rich insights
Quantitative metrics
We leverage quantitative metrics to measure and track various performance indicators. These metrics help you understand user satisfaction & experience, system usability, and overall experience, enabling data-driven decision-making.
User stories and Patient voice
Qualitative insights
Our experienced researchers extract qualitative insights from user feedback, going beyond numerical ratings to capture valuable narratives, user stories, and impact evaluation. These insights add depth and context to the quantitative metrics, providing a holistic view of user experiences.
We then turn these stories into real world case studies and impact reports.
Authenticated peer review & user research
Verified peer reviews
We validate user feedback and peer reviews to ensure authenticity and credibility. This process guarantees that the insights you receive are reliable and representative of the broader user base.
Our HealthTech peer review process drives user-generated performance scores that feed our quantitative metrics and enable us to analyse product quality and service delivery across a range of key performance indicators (KPIs).
Managed user research process
Virtual research panels
Managing a research panel, or insights community, is time-consuming and requires regular maintenance to ensure that participants remain engaged and active in your research endeavours.
We handle everything from recruitment to panel registries, study design to execution so that we can extract the best insights from your user base.
Advanced digital research methods
Video surveys
Embed virtual feedback with engaging video surveys that let you collect valuable experiential data in an interactive, and personal way.
This asynchronous form of surveying is a useful tool for encouraging users to freely share their views in a quick convenient format.
Understand the impact of your health technology
Choose evid.health and unlock the full story of your solution.
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